Cookie & Privacy Policy

Last updated: 8th June 2026

Cookie Policy

We use cookies and similar technologies to keep our website secure, functioning correctly, and to help us understand how visitors use our website.

Some cookies are essential for the operation of the website and cannot be disabled. Other cookies are optional and will only be used with your consent.

When you first visit our website, you can choose to accept all cookies, reject all optional cookies, or manage your cookie preferences.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly and securely. They enable core features such as page navigation, security, and accessibility.

These cookies cannot be switched off.

Typical retention period: Session only or as required for website functionality.

Platform Analytics Cookies

Our website is hosted by Hostinger, which uses cookies and similar technologies to analyse how visitors use the website. This helps improve website performance, user experience, and Hostinger's services.

Hostinger uses analytics tools, including Amplitude, to collect usage information that does not directly identify individual users.

These cookies are only used with your consent.

Typical retention period: Up to 26 months.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This information helps us improve the content, functionality, and performance of the website.

These cookies are only used with your consent.

Typical retention period: Up to 26 months.

Marketing Cookies

These cookies may be used to measure the effectiveness of advertising, personalise content, and display advertisements or information that may be more relevant to your interests.

These cookies are only used with your consent.

Typical retention period: Varies depending on the service provider.

Your Choices

When you visit our website, you will be presented with the following options:

• Accept All – Allows all cookie categories to be used.

• Reject All – Only Strictly Necessary cookies will be used.

• Manage Preferences – Allows you to choose which optional cookie categories you wish to enable or disable.

Optional cookies will only be activated if you provide your consent.

Changing Your Cookie Preferences

At present, our website does not provide a facility to change cookie preferences after they have been submitted.

If you wish to withdraw your consent for optional cookies, you can do so by deleting cookies through your browser settings. This will remove previously stored cookies and cause the cookie consent banner to reappear the next time you visit the website, allowing you to make a new choice.

Strictly Necessary cookies will remain active as they are required for the security and operation of the website.

Third-Party Services

Some features of our website may rely on trusted third-party providers. These providers may set their own cookies in accordance with their own privacy and cookie policies.

Where applicable, we encourage you to review the privacy and cookie policies of any third-party services you interact with through our website.

More Information

If you have any questions about our use of cookies, please contact us using the details provided in the Contact Us section of this Privacy Policy.

Privacy Policy

Introduction

Your trust matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or work with us.

We only collect information that is necessary to deliver our services, improve your experience, and meet our legal obligations. We never sell your data.

Who We Are

Chris Morgan Coaching is the data controller responsible for your personal data.

Information We Collect

We may collect the following information:

• Contact details (such as name, email address, phone number)

• Booking information (session dates, preferences, payment records)

• Coaching session notes (to support your progress)

• Website usage data (pages visited, interactions)

• Communications you send to us (emails, messages, feedback)

How We Use Your Information

We use your information to:

• Deliver coaching services and manage bookings

• Communicate with you about sessions, updates, or resources

• Improve our website and services

• Meet legal, accounting, and regulatory requirements

Legal Basis for Processing

We process personal data under the following lawful bases:

• Contract – To provide the services you request

• Consent – For optional communications or marketing

• Explicit consent – For coaching session notes that may include sensitive personal information

• Legal obligation – To comply with tax or regulatory requirements

• Legitimate interests – To improve services and maintain website security

Data Retention

We keep personal data only for as long as necessary.

• Contact details: up to 2 years after last contact

• Session notes: up to 7 years after last session

• Contracts and agreements: 6 years after contract ends

• Financial records: minimum 6 years (HMRC requirement)

• Website usage data: typically 14–26 months

Data is securely deleted or anonymised when no longer needed.

Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data where appropriate

• Withdraw consent for optional processing

• Request restriction or portability of your data

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Sharing Your Information

We only share your data when necessary:

• We may use trusted third-party providers including website hosting services, payment processors, video conferencing platforms and appointment scheduling systems to help deliver our services.

• When legally required

We never sell your data or share it for unrelated marketing.

Some service providers may process data outside the UK. Where this occurs, we rely on appropriate safeguards required under UK data protection law to protect your information.

Security

We take appropriate technical and organisational measures to protect your personal data.

Coaching session notes are treated as confidential and are only accessible to the coach.

Privacy Complaints

If you have concerns about how your personal information has been handled, please contact us using the details below. We will investigate your concern and respond as quickly as reasonably possible.

Contact Us

If you have questions about this Cookie & Privacy Policy or wish to exercise your data rights, please contact:

Email: chris@chrismorgancoaching.com
Business name: Chris Morgan Coaching
Location: United Kingdom